ROAM Dispensary Privacy Policy

1. Introduction

ROAM Dispensary respects your privacy and is committed to protecting your personal information in compliance with Ohio law. This Privacy Policy explains how we collect, use, and safeguard the information you provide when you visit our website or our Ohio locations.

2. Information We Collect

Personally Identifiable Information (PII): We may collect your name, email address, mailing address, phone number, and government-issued ID information when you register online, place an order, or otherwise interact with our services.

Non-Personal Information: We also collect technical data such as your browser type, device information, and website usage statistics via cookies and similar technologies.

3. How We Use Your Information

Your information is used to:

• Process your orders and facilitate in-store and online transactions;
• Verify your identity (for example, to ensure your Ohio Medical Marijuana Card details are accurate);
• Provide customer support and respond to inquiries; and
• Enhance and personalize your experience on our website.

4. Cookies and Tracking Technologies

Our website uses cookies to improve usability, analyze traffic, and personalize content. You may adjust your browser settings to refuse cookies, though some features of our website may not function properly without them.

5. Information Sharing and Disclosures

We do not sell or rent your personal data to third parties. We may share your information with:

• Service providers who assist in running our website or processing orders, subject to confidentiality agreements;
• Law enforcement or regulatory bodies if required by law or in connection with a legal proceeding; and
• Other parties only as necessary to fulfill your orders or as permitted by law.

Any sharing of information is limited to what is required to comply with Ohio regulations and federal law.

6. Data Security and Retention

We use commercially reasonable measures to protect your data from unauthorized access or disclosure. Your personal information is retained only as long as necessary to provide our services or as required by law.

7. Your Rights

Under applicable Ohio law, you have the right to:

• Access and review the personal information we hold about you;
• Request corrections to any inaccuracies; and
• Contact us with questions regarding our privacy practices.

To exercise these rights, please contact our privacy team using the details below.

8. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy from time to time. Updated policies will be posted on our website with a new effective date. Your continued use of our services after changes are posted constitutes your acceptance of the updated policy.

9. Contact Information

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

ROAM Dispensary
Email: [email protected]
Phone: (216) 373-9238
Address: 7781 Broadview Rd
Seven Hills, OH 44131

This Privacy Policy applies solely to ROAM Dispensary’s operations within Ohio. For additional details about federal cannabis laws and your responsibilities under those laws, please consult legal counsel.